Privacy Policy

1. Introduction

This Privacy Policy describes how Dashible Inc. ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the KopyKat platform and related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and other registration details
• Email Content: Emails you forward to the Service, including sender/recipient information, subject lines, body content, and attachments
• Chat Data: Queries, prompts, and conversations you have with the AI system
• Payment Information: Billing address and payment details (processed by third-party payment processors; we do not store full payment card numbers)
• Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, features used, click patterns, session duration, referring URLs
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with the Service
• Log Data: Server logs recording your interactions with the Service

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to KopyKat (such as email providers), authentication providers, and analytics services.

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve the Service, including processing your emails and generating AI responses
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Communication: To send service-related notices, updates, security alerts, and support messages
• Analytics and Improvement: To analyze usage patterns, diagnose technical issues, and improve the Service
• Security: To detect, prevent, and respond to fraud, abuse, security threats, and illegal activities
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests
• Business Operations: For internal business purposes including billing, auditing, and research

4. AI Processing and Machine Learning

The Service uses artificial intelligence and machine learning technologies to process your email content and provide intelligent responses. By using the Service, you acknowledge and consent to:

• Automated processing of your email content by AI systems
• Storage of email content for the purpose of providing search and conversational AI functionality
• Generation of vector embeddings and other derived data from your content

We do not use your personal email content to train general AI models that would be used by other customers. Your data is used solely to provide the Service to you.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing, customer support), subject to confidentiality obligations
• AI Processing Partners: With AI and cloud computing providers necessary to operate the Service, under strict data processing agreements
• Legal Requirements: When required by law, subpoena, court order, or governmental authority, or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, subject to standard confidentiality arrangements
• With Your Consent: In other circumstances where you have provided explicit consent

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account termination, we may retain certain information as required by law, for legitimate business purposes (such as resolving disputes), or as stated in our agreements. Email content and associated data will be deleted within thirty (30) days of account deletion, except where retention is required by law.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time

To exercise these rights, contact us at info@dashible.com. We will respond to requests within the timeframes required by applicable law.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA. To exercise your CCPA rights, contact us at info@dashible.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from your jurisdiction. By using the Service, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users and maintain sessions
• Remember your preferences and settings
• Analyze usage patterns and improve the Service
• Provide security features

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

13. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date and, where required by law, by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

15. Dispute Resolution

Any disputes arising from this Privacy Policy shall be resolved in accordance with the arbitration provisions set forth in our Terms of Service, with arbitration conducted in Queens County, New York.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

For data protection inquiries, you may also contact our Data Protection Officer at info@dashible.com.